Hosted Phone System | Connexin Help Centre

HPS Guides

HPS Portal Overview

Simple guide to each section of the HPS portal.

Written by Ben Pocock
Updated over a week ago

Customising your HPS Portal Dashboard

Guide on how to customise your dashboard on the HPS portal.

Written by Ben Pocock
Updated over a week ago

How to Edit an HPS User

Guide on how to edit a user in the HPS portal.

Written by Ben Pocock
Updated over a week ago

How to Bulk Upload Users

Guide to bulk uploading users in the HPS portal.

Written by Ben Pocock
Updated over a week ago

How to set up Call Forwarding

Guide on how to set up call forwarding in the HPS portal.

Written by Ben Pocock
Updated over a week ago

How to setup Call Twinning

Guide on how to setup call twinning using the HPS portal.

Written by Ben Pocock
Updated over a week ago

How to setup Voicemail

Guide for how to setup voicemail for your HPS system.

Written by Ben Pocock
Updated over a week ago

Collaborate Guides

Getting started with Collaborate

Guide to getting started with Collaborate - sign in and settings overview.

Written by Ben Pocock
Updated over a week ago

Instant Messaging, Presence and Contacts

Quick and simple guide to IM, Presence and Contacts within Collaborate

Written by Ben Pocock
Updated over a week ago

Voice Calling with Collaborate

Simple guide on how to voice call using the Collaborate client.

Written by Ben Pocock
Updated over a week ago

How to plan and manage a conference

Simple guide around arranging voice or video conferences in Collaborate.

Written by Ben Pocock
Updated over a week ago

HPS Guides - Company Administration

How do I set up Departments?

Guide to setting up departments in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Managing Call Policies for your Company

Guide to managing call policies using the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up your Company Directory

Guide to setting up your company directory in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Managing your Company's Subscriptions

Guide to managing your company's subscriptions in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Managing your Phone Numbers

Guide to managing your company's numbers in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up the Company Voice Portal

Guide to setting up the Company Voice Portal in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up the Company Profile

Guide to setting up your company profile in the HPS portal.

Written by Ben Pocock
Updated over a week ago

HPS Guides - Site Management

Setting up Site Management

Guide to setting up site management in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up the Site DDI

Guide to setting up your Site DDI in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up Schedules for Sites

Guide on how to setup schedules for your sites in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up Authorisation Codes and Account Codes

Guide to setting up authorisation codes and account codes in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up a Call Policy for a Site

Guide to setting up a call policy for a site in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up Call Barring for a Site

Guide on how to set up call barring for a site in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up Music on Hold for your Site

Guide on how to setup hold music for your site in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Managing Numbers Associated to your Site

Guide as to how to manage numbers assigned to you site in the HPS portal.

Written by Ben Pocock
Updated over a week ago

HPS Guides - Group Management

Setting up Group Management.

Guide on setting up group management in the HPS portal.

Written by Ben Pocock
Updated over a week ago

Setting up Auto Attendant

Guide to setting up auto attendant in the HPS portal.

Written by Ben Pocock
Updated over a week ago

How to setup Call Pickup

Guide on how to setup call pickup in the HPS portal.

Written by Ben Pocock
Updated over a week ago

How to setup Call Park

Guide on how to setup call park in the HPS portal.

Written by Ben Pocock
Updated over a week ago

How to setup Hunt Groups

Guide on how to setup hunt groups in the HPS portal.

Written by Ben Pocock
Updated over a week ago

How to setup an Instant Conference group

Guide on how to setup an instant conference group in the HPS portal.

Written by Ben Pocock
Updated over a week ago