What is Fixed Wireless Access (FWA)?
If you have a service which requires a small satellite dish on your roof, this is part of our FWA network. The way this works, in its simplest form, is by passing data to and from an antenna or access point which is connected to our main network and feeds, sometimes, hundreds of customers at a time.
Most of these sites include multiple access points, providing signals to customers across a wide area by providing coverage in all directions. Over time, the alignment of your roof device to the access point it’s connecting to can change and this can cause a reduction in the quality of your connection to the internet. This can result in anything from buffering to a total loss of connection.
Similarly, because this connection is entirely reliant upon a clear line of sight between your roof device and the access point, you may also notice some service degradation on days when the weather is particularly bad, for example when it’s foggy or raining.
Because of the number of variables involved with this type of connection, the speeds expected are between 15mbps – 20mbps, however, can be slightly lower or higher depending on the signal strength, weather conditions, local interference etc as mentioned previously.
For further information, check out the below articles:
What is fibre?