In order to make certain changes to your router configuration, for example if you need to change the channels on which your network operates on, or simply change your SSID (Wi-Fi network name) you may need to log in to your router.
To do so, you will need to be connected to your existing network, or directly to the router with an ethernet cable between your device and one of the LAN ports on the router itself. Once you’re connected, simply head to the gateway address for your router. If you’re not sure what this address is, it will often be printed on the back of your router (typically 192.168.0.1, 192.168.1.1 etc.). Alternatively, you can head to your command prompt (on a Windows device) and type ‘ipconfig’ and press enter to run the command. This will provide a wide range of details about your network, including your Default Gateway.
Once you have your default gateway, open up your web browser and type this into your web address bar. Please note, if you enter this into a Google search rather than the web address bar, then this will not take you to your router directly, so it’s important to ensure you are entering the IP address into the web address bar!
You should then be greeted by a log in page, for your router, which will vary dependant on the router you have been provided with. Dependant on the make/model of the router you’ve been provided, your password will be formatted differently, however will be printed on the back of your router. Below are a few examples of where to look on your Zyxel or Technicolor router:
For ASUS routers, the credentials are set individually, however the default would be Username – admin, Password – admin. If you are unable to access, feel free to contact us or alternatively resetting your router to factory settings will enable you to access and set a new password. Please note that all other configuration would also need to be re-added in order to access the internet too.