We take our responsibility to our community seriously and aim to keep residents informed of our network development plans, especially where they impact them directly.
As a network operator working under the authority of the 2003 Telecommunications Act, Connexin has the right to install equipment within the adopted highway. We follow all legislation and government guidelines.
To alert residents to network build activity we are required to place notices on nearby street furniture 28 days prior to the date the installation is planned to commence. We also deliver letters informing resident of any properties that will be directly affected by the poles.
These do not contain the proposed pole location. However, the specific location can be provided upon request via email to build-enquiries@connexin.co.uk.