As a network operator, we are required to apply for a permit for each pole location before work can begin. This is to ensure that the local authority is able to monitor progress and ensure that other utilities and utility works do not conflict with the plans set out by each operator.
We follow a strict process. Once a permit is approved, warning signage must be placed close to the location for any new poles to be erected. We must also give advance warning to residents of any properties that will be directly affected by the installation. Each communication must provide contacts to reach out to at Connexin for anyone wishing to inquire, complain, or object to the installation of the pole at that specific location.