The Connexin POE “brick” is a little black box and can be found near your wireless router. The purpose of this box is to link the radio equipment on the roof of your property with the router.
Why do we ask you to Powercycle the POE Injector?
Sometimes when we make changes to your equipment we'll need to turn the POE Injector off and then on again for the changes to take effect.
How to Powercycle the POE Injector
In order to power cycle the POE injector, simply turn it off at the wall, and then leave it off for approximately two minutes.
Once this has been completed switch the power back on and allow two minutes for the device to reboot.
If you are unable to find what you are looking for, why not chat to our support team via the live chat in the bottom right or alternatively you can drop a text message to 074807 38252.