Frequently Asked Questions
- How do I make an enquiry about your network build?
- What does permitted development mean?
- Why do you need to put poles up? What is your preferred approach to network development?
- How do you work with local authorities on your build plans?
- Do you hold advance meetings in the communities to brief them on your plans?
- Is there a code of practice on siting and installing telecoms network infrastructure?
- Do you take conservation areas, listed buildings and tree protection into consideration?
- How do I know you will work in a safe way for me, my family and my property?
- How can residents request pole locations or object to the placement of poles?
- What specific warning do you have to give before work takes place?
- What if one of your poles affects disabled access?
- Does the appearance of a spray mark on the pavement indicate the proposed Connexin pole location?
- Are you allowed to place poles in service strips?
- What communications do you use to alert residents of your plans?
- How does the pole planning process work?
- Do you have to consult the communities where you plan to build?