The Company Voice Portal provides an interactive voice response (IVR) application that can be called by any user, from any phone. The IVR allows the user to manage their services and voice mailbox, as well as changing their pass code if needed. For this feature to work throughout a site, the site DDI needs to have been setup under the “Site Management” section.
To setup the Company Voice Portal you simply need to assign it to a site, and select a free number, whilst giving it an extension if required for easier internal access.
The Company Voice Portal can then be accessed through pressing the message key on your desk phone, or alternatively and if outside of the Hosted PBX system, through dialling the extension or free number assigned. Further details on accessing the Company Voice Portal are detailed in the user sections around accessing your Voicemail.
