Connexin Service Status – Connexin

Partial Outage - 04/02/2026: Ongoing

Reported Time:	09:42, February 4th, 2026
Resolution Time:	Ongoing
Impacted Areas:	OX25
Comments:	We're aware of a network incident in Heyford Park (OX25) affecting internet services. Our network partners are investigating and we'll provide further updates as soon as possible. Update (04 Feb 2026, 11:58hrs) The housing developer has confirmed that third-party contractors have damaged network fibre cables. An engineering team has been dispatched to assess the site and carry out the necessary repairs. Their estimated time of arrival is 13:00 on 04/02/2026. Update (04 Feb 2026, 14:48hrs) Our engineering team has inspected the fibre cabling and identified significant damage that will require additional engineering resources and replacement fibre. Repair work is scheduled to begin on Thursday, 05/02/2026. We apologise for any inconvenience caused. Update (05 Feb 2026, 09:00hrs) Multiple fibre repair teams will be arriving on site today with new fibre cable.It is expected that the fibre repair work will take a significant amount of time. We will provide an update as soon as there is significant news on the progress of the repairs.
Last Updated:	09:00, February 5th, 2026

Planned Start Time:	09:00, February 4th, 2026
Planned End Time:	16:00, February 4th, 2026
Expected Downtime:	10 Minutes
Impacted Areas:	LE65 1
Comments:	Our partners will be carrying out essential maintenance work to keep your service in tip-top shape. During the work, customers may experience brief connection dropouts and downtime.

Planned Start Time:	00:00 (Midnight), February 5th, 2026
Planned End Time:	06:00, February 5th, 2026
Expected Downtime:	Upto 90 Minutes
Impacted Areas:	All affected customers have received an email about the maintenance. Please check your inbox to confirm whether your connection is impacted.
Comments:	We will be carrying out essential overnight maintenance work to keep your service in tip-top shape. During the work, customers may experience brief connection dropouts and downtime.

Planned Start Time:	08:00, February 5th, 2026
Planned End Time:	16:00, February 5th, 2026
Expected Downtime:	Up to 8 hours
Impacted Areas:	HU5 5AD
Comments:	Our partners will be carrying out essential maintenance work to replace core equipment and keep your service in tip-top shape. During the work, customers may experience brief connection dropouts and downtime.

Planned Start Time:	23:00, February 5th, 2026
Planned End Time:	07:00, February 6th, 2026
Expected Downtime:	Up to 8 hours
Impacted Areas:	OX11; OX14; SN1 7; SN26 7; SN3; SN4 0; SN7; SP11 6
Comments:	Our partners will be carrying out essential maintenance work to keep your service in tip-top shape. During the work, customers may experience brief connection dropouts and downtime.

Planned Start Time:	22:00, February 11th, 2026
Planned End Time:	08:00, February 12th, 2026
Expected Downtime:	Disruptions throughout the maintenance window.
Impacted Areas:	RG30 4HA
Comments:	Our partners will be carrying out essential maintenance work to keep your service in tip-top shape. During the work, customers may experience brief connection dropouts and downtime.