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  1. Connexin
  2. Billing and payments
  3. Customer Upgrade Programme

Customer Upgrade Programme

FAQs about the free fibre upgrade programme for existing customers.

  • Which customers qualify for this free upgrade?
  • What do I get as part of the upgrade?
  • Will my monthly bill change?
  • Will my speed change?
  • Why are you discontinuing my current service?
  • How long will I have to book my upgrade my appointment?
  • What if I don’t want the free upgrade?
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