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Connexin
Billing and payments

Billing and payments

How your billing works and why your bill might be different from what you expect

Billing & Payments

I am unable to pay my bill. What do I do?
What happens if I miss my bill?
Adding a New Payment Method
Settling Overdue Payments
When will I get my first bill?
What is a 'Pro-Rata' bill?

Customer Upgrade Programme

Which customers qualify for this free upgrade?
What do I get as part of the upgrade?
Will my monthly bill change?
Will my speed change?
Why are you discontinuing my current service?
How long will I have to book my upgrade my appointment?

See all 7 articles

Connexin